Q: I've read all of the Q&A's below but I still need help. What do I do?

A: Helpdesk has a more extensive set of help pages. Or you can contact them at 285-1517 by phone or helpdesk@bsu.edu by email.

Q: What publishing methods are available?

A: The most universal web publishing protocol is FTP (File Transfer Protocol). If you enable FrontPage Server Extensions on your iWeb site you may also publish via HTTP using Microsoft's FrontPage client. WebDAV is NOT supported.

Q: What publishing clients can I use?

A: Microsoft's FrontPage and any other client that can publish via FTP (File Transfer Protocol) may be used. Helpdesk can provide limited assistance with FrontPage, DreamWeaver, and a handful of other clients. Contact the Helpdesk for more information.

Q: What are the default file names?

A: When someone browses to a folder on your iWeb site and does not specify a file name the web server will try and figure out which file you want displayed by default. It will use a list of file names and display the first one it finds in your folder. If none of the files on its list exist then an error page will be displayed to the browser indicating that folder browsing is not allowed. The list of file names, in the order they are tried, is: default.htm, default.html, default.asp, index.htm, index.html.

Q: What types of files can I publish with my iWeb account?

A: By far the most common type of files you'll be publishing will be HTML with a file extension of .htm or .html and graphic files with the extension .jpg or .gif. However, you may want to publish other sorts of documents and files for download. Below is the full list of file extensions that your iWeb site will support: